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Support

Contact Support

Reach the team, keep the thread, and solve issues without losing context.

Support details

  • Reply email: support@roomaistudio.com
  • Support page: https://roomaistudio.com/support
  • Thread history: Reopen this page on the same device/browser to continue the same conversation.

Start a support request

After you send your first message, this page becomes your support thread on this device.

If you opened this page from the app, your app version and user ID can be attached automatically.

Common Questions

How do I cancel my subscription?

Open Billing from your Room AI Studio account, then use the Stripe portal to manage or cancel your subscription.

How do I manage billing or credits?

Open Billing in the web studio to buy credits, manage your plan, or access the Stripe customer portal.

The app is not working as expected

Send a support request with the steps you followed, what happened, and your device model if possible. That helps us investigate faster.